On October 13, 2009, someone was knocking my door early in the morning. It was a guy from courier services company, telling me that I have a parcel.

After signed and look at the consignment note, it was a parcel from Laneige Malaysia. Without hesitation, I quickly open the parcel. It is surprising to see the package they have sent to me, as there are 2 products that are not available in Malaysia market, but I am so lucky to receive these.

There is also an apology card from the girl who handled my inquiries and a note from Brand Manager Celine Diong. In the note, she said that this package is a token of regret for being rude to me on the other day and thanking me for being understandings and forgiveness. In the package, inclusive of:-


I would like to thank Celine for being prompt and efficient in this matter. Of course, thank you so much for the package as I never thought it would be the products that are not available in Malaysia, I was still hesitating, could it be the Cleanser or the Scrub that I wanted to buy on the other day? Anyway, thank you and hoping that your subordinate will provide excellent yet professional services to everyone.

And not to forget, a special thanks and compliments to Ms. Eva Mak based in Parkson, The Pavilion.