tag:blogger.com,1999:blog-11965115.post2904892073683228349..comments2023-09-30T19:46:37.587+08:00Comments on 天 马 行 空 ∞ I n f i n i t y ™: Malaysia Lousiest Bank Ever - Hong Leong Bank BerhadGo Smervhttp://www.blogger.com/profile/15571400532565532874noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-11965115.post-58282833531192396212019-03-21T23:32:25.430+08:002019-03-21T23:32:25.430+08:00Hong Leong Bank sucks big time!! I still have Hong...Hong Leong Bank sucks big time!! I still have Hong Leong bank account because my mom forced me to keep Hong Leong bank account for some reason because my mom knows that hlb branch is located beside my area, but now I don't care about branch locator, whether it's too far or near my area, I do care about banking services and experience that I had trying some several malaysian banks. Later I will close my Hong Leong bank account after few month of account opening date and switching to public bank.<br /><br />Here is why and here is the Hong Leong bank terrible banking experience I ever had:<br /><br />1. Online Banking: I hate Hong Leong Connect online banking, when it comes to shows transaction history, what the hell is this?! They spilt between banking account and debit card transactions history! Look, banking account transaction shows on normal transaction history, but debit card transactions shows on a separate transaction history called "debit card transactions history"! My maybank online banking don't have those issues so far, all banking and debit card transactions always shows in just single transaction history, not a separate ones. Even my CIMB clicks always no problems shows all transaction between banking and debit card transactions in just a single transaction history.<br /><br />2. Cash withdrawal and account linking: Hong Leong Bank accounts and debit card has some problems, when I opening only one account (i mean one pay & save account) linked to a single debit card I applied for the first time, when it comes to withdrawal cash and balance inquiry, a pay & save savings account linked to my debit card was shown as current account, not a savings account?! WTF?! I through it was a savings account! This is so weird! And when i use the hlb debit card with one pay & save account linked to withdrawal cash at any meps atm, I had need to choose current, not savings. Stupid! My maybank debit card has 1 savings account linked, but when withdraw cash at any meps atm, I only need to choose savings, not current, no problem. I also do have CIMB account too, no problem showing my Tesco savers account as savings account in ATM for balance inquiry and cash withdrawals.<br /><br />3. Cash deposit machine: As I said, Hong Leong bank has a worst cash deposit machine I ever seen! it keeps out of service in all branches consistently! This is so stupid! Of course when I went to HLB branch alma, I saw there is too long queue because of two machines has some differences, only 1 machine works and 1 machine still maintenance.<br /><br />I'm hate Hong Leong bank right now, and I will never banking with this stupid bank after I close my hlb account. In the meantime, I will cash deposit into my hlb account, then I use online banking to transfer my money from HLB to maybank and CIMB. I'm also stop using hlb debit card for making any purchase except for reload bigpay, mpay, merchantrade money and aeon member plus visa via fpx and some cash withdrawals.Anonymoushttps://www.blogger.com/profile/08674247056353799674noreply@blogger.comtag:blogger.com,1999:blog-11965115.post-50957166464966131832016-07-30T13:57:22.845+08:002016-07-30T13:57:22.845+08:00Crap call centre service. Horrible customer servic...Crap call centre service. Horrible customer service in general. If got NO intention in giving a good service for customers, then please don't chase and force people to sign up when they are shopping in the mall. <br />Its like u have to run helter-skelter when u see credit card people standing there. The worst! Thank god I don't have an account in that bank. Anonymoushttps://www.blogger.com/profile/10708039382337798792noreply@blogger.comtag:blogger.com,1999:blog-11965115.post-29733218709900293122016-07-30T13:56:26.178+08:002016-07-30T13:56:26.178+08:00Crap call centre service. Horrible customer servic...Crap call centre service. Horrible customer service in general. If got NO intention in giving a good service for customers, then please don't chase and force people to sign up when they are shopping in the mall. <br />Its like u have to run helter-skelter when u see credit card people standing there. The worst! Thank god I don't have an account in that bank. Anonymoushttps://www.blogger.com/profile/10708039382337798792noreply@blogger.comtag:blogger.com,1999:blog-11965115.post-2955715428367492192016-07-30T13:54:01.219+08:002016-07-30T13:54:01.219+08:00This comment has been removed by the author.Anonymoushttps://www.blogger.com/profile/10708039382337798792noreply@blogger.comtag:blogger.com,1999:blog-11965115.post-39051336444542023292016-07-30T13:51:23.942+08:002016-07-30T13:51:23.942+08:00HLB is the worst. Totally agree. For some sign for...HLB is the worst. Totally agree. For some sign for credit card. NEVER received the cards. Then want to cancel even before seeing the card with their bad service, they say must pay annual fees! Damn teruk the service. The call centre guy also not polite on the phone. Anonymoushttps://www.blogger.com/profile/10708039382337798792noreply@blogger.comtag:blogger.com,1999:blog-11965115.post-60938696830729095122015-03-31T15:46:31.919+08:002015-03-31T15:46:31.919+08:00HLB especially SUNWAY Branch is the worst branch t...HLB especially SUNWAY Branch is the worst branch that I have ever experienced! Bad Staff! Bad Customer Service!Anonymoushttps://www.blogger.com/profile/07790577780005261553noreply@blogger.comtag:blogger.com,1999:blog-11965115.post-42821662757023250462012-03-24T10:22:01.296+08:002012-03-24T10:22:01.296+08:00Ha ha... some of the points are agreeable.Ha ha... some of the points are agreeable.MrProperty.mehttps://www.blogger.com/profile/15114696926271247672noreply@blogger.comtag:blogger.com,1999:blog-11965115.post-66020770758824511942009-07-19T22:54:24.461+08:002009-07-19T22:54:24.461+08:00biasalah kiamsap bank .. everybody knows that wat ...biasalah kiamsap bank .. everybody knows that wat .. :p<br /><br />family runned business is always like that. hlbb doesn't start as a bank in the first place, people come and go in HLBB thus the pooor services. Don't say to customer lah but even to their own staffs.<br /><br />so, not that I'm suggesting la but - why not just move to other banks instead?cibolhttps://www.blogger.com/profile/07592343640286059019noreply@blogger.comtag:blogger.com,1999:blog-11965115.post-3474780728972997932009-07-16T16:27:21.440+08:002009-07-16T16:27:21.440+08:00Hahahahaha ...... it'll be great if you could ...Hahahahaha ...... it'll be great if you could forward this to Malaysiakini and cc to HLB's MDs office and Corp Services Dept.<br /><br />I found that going all the way to the top (MD or other senior staff) solves problems very quickly.<br /><br />+Ant+.:: Ant ::.https://www.blogger.com/profile/11559317032850697425noreply@blogger.com